Warranty
All products sold are covered by the 3-year legal conformity guarantee, under the terms of Decree-Law no. 84/2021, of October 18.
In case of lack of conformity of the good (defect or anomaly not resulting from misuse), the customer has the right to have the conformity restored through:
- Repair;
- Replacement;
- Adequate price reduction;
- Contract termination, under the legally established terms;
The lack of conformity must be communicated as soon as it is detected.
The warranty does not cover:
- Damages resulting from misuse;
- Normal wear and tear from use;
- Damages caused by accidents or unauthorised interventions.